Hi @moonlight,
Have you checked out these similar issues on the forum? Please work through the troubleshooting steps in both of these topics and let us know if you still have trouble:
I don't think my problems result from too many processes. I tried two computers and neither of them works.
I use this link (https://view.qiime2.org/), and it works. If I use the qiime tools export script to export the results, it gives me two html files. One is index.html and the other is emperor.html. index.html doesn't work, but emperor.html works.
Honestly, I don't know why. Usually, we open index.html file right?
Did you check out the emperor example that was linked in one of those topics?
Are you running the latest QIIME 2 release?
How many samples do you have?
Do you want to post your QZV here so we can confirm if something is wrong with the file?
I am able to view that QZV just fine. Are you not able to view that file with https://view.qiime2.org/ or qiime tools view? (sorry, your explanations above were a bit ambiguous in this regard).