I have been trying to install QIIME 2 using a Virtual Box and experience an issue at the start of step five. At this point a screen loads to a very dark purple screen, which then changes to a black screen with a blinking cursor. No prompt to select the user qiime2 and enter the password Qiime2 ever appears. I have tried following the installation procedure several times so have colleagues who also used QIIME2 with no success.
I use the exact settings suggested in the instructions found here https://docs.qiime2.org/2019.4/install/virtual/virtualbox/ and receive no error messages.
Any suggestions as to what I am doing wrong or how to fix this issue?