Virtual Box Instillation issue

install
(Ruth Barnes) #1

I have been trying to install QIIME 2 using a Virtual Box and experience an issue at the start of step five. At this point a screen loads to a very dark purple screen, which then changes to a black screen with a blinking cursor. No prompt to select the user qiime2 and enter the password Qiime2 ever appears. I have tried following the installation procedure several times so have colleagues who also used QIIME2 with no success.

I use the exact settings suggested in the instructions found here https://docs.qiime2.org/2019.4/install/virtual/virtualbox/ and receive no error messages.

Any suggestions as to what I am doing wrong or how to fix this issue?

(Matthew Ryan Dillon) assigned thermokarst #2
(Matthew Ryan Dillon) #3

Yikes, that sounds like no fun, @rbarnes!

I suspect this is some host-system related issue. Maybe try powering off the VM and disabling 3d acceleration (if enabled). You might also need to change BIOS settings, but hopefully we don’t need to do anything there. Question: have you ever been able to run a VirtualBox VM on this machine? If so, were any of them QIIME 2 images?

(Matthew Ryan Dillon) unassigned thermokarst #4