segment fault when using other user (including newly established)

[jiakang_yin]

Hi, because you just occassionally check the qiime1 forum, I post this question for support here.
I installed qiime1 using
mamba create -n qiime11 python=2.7 qiime matplotlib=1.4.3 mock nose -c bioconda with the sudo.
Then I swith to my account and another account, use
mamba activate qiime1
validate_mapping_file.py -h
it runs smoothly.
However, when I change to a newly established account (fanff), it failed.

Besides, another existed account failed also.
My own account is jkyin. Could you please be kind to help me? Thanks in advance.

[colinbrislawn (Colin J Brislawn)]

@jiakang_yin

Hi, because you just occassionally check the qiime1 forum, I post this question for support here.

That's fine. I've moved it to the Other Bioinformatics Tools section and added the Qiime1 tag so that people can find it.