qiime2 view visualization does not work

User Support
1

Dear friendly people,

I have an issue concerning qiime2 view. I have multiple qzv files which i like to open with qiime 2 view, because qiime 2 is not installed at my computers at home. I drag and drop the qzv file into the box, but it does not show a visualization. Details and provenance are shown. It somehow seems, as if it tries to load the file, but fails.
I tried different browsers (chrome, firefox, safari), i tried it on my macbook and on my windows computer without success. I updated the different browsers, but nothing changed.

My thesis superviser can open the file at his computer, so it seems, that the file itself is not the problem.

I have not found any solutions for this problem in the world wide web, so I hope, someone may help me...I am in total despair :frowning:

3

Hello @Roskalla23, are you sure you are dropping .qzv files and not .qza files into view? The behavior you are describing (details and provenance but no visualization) sounds consistent with viewing a .qza.

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4

The data says .qzv at the end :confused:

But in The details section, it says

„format: null“

Could this be a hint to the hidden Problem?

IMG_1967
IMG_1967828×704 54 KB

5

Hello!
Sorry to jump in with so basic suggestion, but did you try to redownload the qzv file, ask to resend it if it was sent via email or ask for a link to the file that can be used directly in the Qiime2 view website?
I have no idea what is happening there but maybe the file itself is corrupted.

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6

That looks an awful lot like a visualization. Redownloading it as per @timanix is probably a good first thing to try.

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7

I downloaded it several times without any changes about the visualization problem.
But to resend the data sounds like an idea. I will try that tomorrow, thanks for that advice :+1:t2:

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My thesis advisor resent the data - nothing changed. Still no visualization….

9

Really it is a mystery of the month, at least. Could you share it here or in PM?

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bray_curtis_emperor.qzv (350.5 KB)

11

This file is not working for me as well - only empty page with details available.
My guess is that the file is corrupted at some point while sent/downloaded to the machine.
I would try to use different options, such as uploading to different cloud storages or zipping all the files to one archive before sending them.

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I will try that, thanks for your effort :smiling_face:

13

Hi @Roskalla23 ,

We have seen this before with very large PCoA plots, issues with some browsers (or browser versions), etc. See some linked issues and troubleshooting steps here:

Good luck!

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14

Its Not Just the pcoa file which cannot get visualized. Its also taxa bar plots and denoising stats.

But I will Look Into the linked issues to check if there is something helpful, thanks :smiling_face:

16

Update: I met my thesis advisor und he gave me the data via usb port. Now it‘s working. So all in all it Must have been a problem during the data transfer :woman_shrugging:t2:

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