I have moved your question to “Other Bioinformatics Tools” because QIITA is not part of QIIME 2.
Although others may be able to answer your question, for a faster response you should check out the QIITA website to find the correct way to get support for QIITA, or contact the author of the workshop tutorial that you are following.
Qiita official documents say " As you can imagine, you are not alone as this is a common problem while doing analysis. Thus, we suggest posting your question to the QIIME2 Forum.", so I posted it here.