No visualization of emperor plots

Hi everyone!
I'm new on Qiime2 and I'm trying to run two samples now to get used to the software, however I have some issues with the visualization of the emperor plots.

Here is what I'm trying to do:
I applied the core-metrics-phylogenetic command and was successful to save the outputs:

Saved FeatureTable[Frequency] to: core-metrics-results/rarefied_table.qza
Saved SampleData[AlphaDiversity] % Properties(['phylogenetic']) to: core-metrics-results/faith_pd_vector.qza
Saved SampleData[AlphaDiversity] to: core-metrics-results/observed_otus_vector.qza
Saved SampleData[AlphaDiversity] to: core-metrics-results/shannon_vector.qza
Saved SampleData[AlphaDiversity] to: core-metrics-results/evenness_vector.qza
Saved DistanceMatrix % Properties(['phylogenetic']) to: core-metrics-results/unweighted_unifrac_distance_matrix.qza
Saved DistanceMatrix % Properties(['phylogenetic']) to: core-metrics-results/weighted_unifrac_distance_matrix.qza
Saved DistanceMatrix to: core-metrics-results/jaccard_distance_matrix.qza
Saved DistanceMatrix to: core-metrics-results/bray_curtis_distance_matrix.qza
Saved PCoAResults to: core-metrics-results/unweighted_unifrac_pcoa_results.qza
Saved PCoAResults to: core-metrics-results/weighted_unifrac_pcoa_results.qza
Saved PCoAResults to: core-metrics-results/jaccard_pcoa_results.qza
Saved PCoAResults to: core-metrics-results/bray_curtis_pcoa_results.qza
Saved Visualization to: core-metrics-results/unweighted_unifrac_emperor.qzv
Saved Visualization to: core-metrics-results/weighted_unifrac_emperor.qzv
Saved Visualization to: core-metrics-results/jaccard_emperor.qzv
Saved Visualization to: core-metrics-results/bray_curtis_emperor.qzv

However, when I try to visualize the emperor plots, I don't get anything, only the emperor logo (see attached picture, please). I already tried to visualize with qiime tools view , and on google chrome and moziila. I'm using a VM, qiime2 2018.8, also I don't have problems with, so I don't know what could be the reason...
Could someone help me with this?
Thanks in advance!

An off-topic reply has been merged into an existing topic: Emperor QIIME2.2018

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