Import Error-Cannot import name "Full"

[1119 (Arnon)]

Hi all, just started with qiime2 a few days ago. on my personal comp all works fine. but in my lab cluster something is wrong on any qiime function im trying to run.
this is the error i get when trying to importing the tutorial files. but im getting the same error even if im running "qiime demux summarize".

im running qiime2 version 2018.11. | conda version 4.6.1

[thermokarst]

Hi there @1119 - can you run the following command and report back your findings?

env

Thanks!

[1119 (Arnon)]

thanks!
the path was indeed the problem.
ty