Hi, there.
I am installing qiime2-amplicon-2024.10 using conda,
(base) [jkyin@bogon ~]$ conda env create -n qiime2-amplicon-2024.10 --file qiime2-amplicon-2024.10-py310-linux-conda.yml
Channels:
- released
- https://mirrors.pku.edu.cn/anaconda/cloud/conda-forge
- 北京大学开源镜像站
Platform: linux-64
Collecting package metadata (repodata.json): done
Solving environment: failed
LibMambaUnsatisfiableError: Encountered problems while solving:
nothing provides __glibc >=2.28,<3.0.a0 needed by c-ares-1.34.2-heb4867d_0
Could not solve for environment specs
The following package could not be installed
└─ c-ares =1.34.2 * is not installable because it requires
└─ __glibc >=2.28,<3.0.0a0 *, which is missing on the system.
(base) [jkyin@bogon ~]$ conda --version
conda 25.9.0
Can you help?
Hi @jiakang_yin ,
I used to run into these issues myself. Though, it appears that I do not run into these issues when using the latest version of miniforge and QIIME 2 (e.g. 2025.7). That being said, see the following threads I link to below.
-Cheers!
See these threads:
Hi @Kuakua-c ,
You are correct to install qiime2-metagenome-2024.10 as you did. The problem is that your linux system is out of date. I've run into this same issue myself. The key error is:
__glibc >=2.28,<3.0.0a0
See these threads:
Cent OS install error
Ubuntu install error
Plugin error
The issue is the ldd version. You can determine this by typing the following in the terminal:
ldd --version
It should be 2.28<= 3.0. Mine was 2.17, which is incompatible. Basically, I found that the two …
Dear lizgehret,
following your suggestion, i have deleted the "old" 2024.5 and reinstalled the updated package [I also had an error while running ANCOM-BC in R (return code 1)].
Unfortunately, the installation failed - see below the error message:
$ conda env create -n qiime2a-2024.5 --file https://data.qiime2.org/distro/amplicon/qiime2-amplicon-2024.5-py39-linux-conda.yml
Channels:
released
bioconda
conda-forge
defaults
Platform: linux-64
Collecting package metadata (repodata.json): don…
I am running into this issue with the amplicon release of 2024.10 on CentOS 7.9. I had this issue with 2024.5 as noted here . I tried a few different versions of conda / mamba including the recent version of conda 24.9.2. I typically see an error associated with __glibc versions and c-ares. for example:
nothing provides __glibc >=2.28,<3.0.a0 needed by c-ares-1.34.2-heb4867d_0
Does anyone have an idea around this issue? Any explicit set of commands to help me solve this would be appreciated…
1 Like
Thanks for your reply, I have read these threads previously, but have no idea to work it out. Thanks anyway.
Hi @jiakang_yin ,
It'd help to let us know beforehand that you've read posts related to you issue. This way we do not waste your time sending you information you are already aware of.
Anyway, did you try installing using the latest miniforge and QIIME 2 version? Did you run into the same issue?
If so, then you might need to look into updating the OS or other base tools for the OS.