I found it is hard to download the qiime2-2017.2 files to install, including VirtualBox file image or using the natively installing method, it may be the reason caused by the firewall of mainland China. So, how can I solve the issue?
Hi @dxccat! Can you provide more details, such as how you’re trying to download the files (e.g. from your web browser or the command line) along with the error message you’re getting? Screenshots may also be helpful. If it’s a firewall issue at your institution/location there isn’t much we can do to help with that unfortunately.
Yes, here are the error code:
Could not connect to https://data.qiime2.org/distro/core/qiime2-2017.2-conda-linux-64.txt
An unexpected error has occurred.
Please consider posting the following information to the
conda GitHub issue tracker at:
https://github.com/conda/conda/issues
I think maybe I need to switch to another Internet enritonment?
Current conda install:
platform : linux-64
conda version : 4.2.12
conda is private : False
conda-env version : 4.2.12
conda-build version : not installed
python version : 3.5.2.final.0
requests version : 2.11.1
root environment : /home/dxccat/miniconda3 (writable)
default environment : /home/dxccat/miniconda3
envs directories : /home/dxccat/miniconda3/envs
package cache : /home/dxccat/miniconda3/pkgs
channel URLs : https://repo.continuum.io/pkgs/free/linux-64
https://repo.continuum.io/pkgs/free/noarch
https://repo.continuum.io/pkgs/pro/linux-64
https://repo.continuum.io/pkgs/pro/noarch
config file : None
offline mode : False
`$ /home/dxccat/miniconda3/bin/conda create -n qiime2-2017.2 --file https://data.qiime2.org/distro/core/qiime2-2017.2-conda-linux-64.txt`
Traceback (most recent call last):
File "/home/dxccat/miniconda3/lib/python3.5/site-packages/requests/packages/urllib3/connection.py", line 142, in _new_conn
(self.host, self.port), self.timeout, **extra_kw)
File "/home/dxccat/miniconda3/lib/python3.5/site-packages/requests/packages/urllib3/util/connection.py", line 98, in create_connection
raise err
File "/home/dxccat/miniconda3/lib/python3.5/site-packages/requests/packages/urllib3/util/connection.py", line 88, in create_connection
sock.connect(sa)
socket.timeout: timed out
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/home/dxccat/miniconda3/lib/python3.5/site-packages/requests/packages/urllib3/connectionpool.py", line 595, in urlopen
chunked=chunked)
File "/home/dxccat/miniconda3/lib/python3.5/site-packages/requests/packages/urllib3/connectionpool.py", line 352, in _make_request
self._validate_conn(conn)
File "/home/dxccat/miniconda3/lib/python3.5/site-packages/requests/packages/urllib3/connectionpool.py", line 831, in _validate_conn
conn.connect()
File "/home/dxccat/miniconda3/lib/python3.5/site-packages/requests/packages/urllib3/connection.py", line 254, in connect
conn = self._new_conn()
File "/home/dxccat/miniconda3/lib/python3.5/site-packages/requests/packages/urllib3/connection.py", line 147, in _new_conn
(self.host, self.timeout))
requests.packages.urllib3.exceptions.ConnectTimeoutError: (<requests.packages.urllib3.connection.VerifiedHTTPSConnection object at 0x7ff079d737b8>, 'Connection to dl.dropboxusercontent.com timed out. (connect timeout=3.05)')
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/home/dxccat/miniconda3/lib/python3.5/site-packages/requests/adapters.py", line 423, in send
timeout=timeout
File "/home/dxccat/miniconda3/lib/python3.5/site-packages/requests/packages/urllib3/connectionpool.py", line 668, in urlopen
release_conn=release_conn, **response_kw)
File "/home/dxccat/miniconda3/lib/python3.5/site-packages/requests/packages/urllib3/connectionpool.py", line 668, in urlopen
release_conn=release_conn, **response_kw)
File "/home/dxccat/miniconda3/lib/python3.5/site-packages/requests/packages/urllib3/connectionpool.py", line 668, in urlopen
release_conn=release_conn, **response_kw)
File "/home/dxccat/miniconda3/lib/python3.5/site-packages/requests/packages/urllib3/connectionpool.py", line 640, in urlopen
_stacktrace=sys.exc_info()[2])
File "/home/dxccat/miniconda3/lib/python3.5/site-packages/requests/packages/urllib3/util/retry.py", line 287, in increment
raise MaxRetryError(_pool, url, error or ResponseError(cause))
requests.packages.urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='dl.dropboxusercontent.com', port=443): Max retries exceeded with url: /u/2868868/data/qiime2/distro/core/qiime2-2017.2-conda-linux-64.txt (Caused by ConnectTimeoutError(<requests.packages.urllib3.connection.VerifiedHTTPSConnection object at 0x7ff079d737b8>, 'Connection to dl.dropboxusercontent.com timed out. (connect timeout=3.05)'))
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/home/dxccat/miniconda3/lib/python3.5/site-packages/conda/fetch.py", line 404, in download
resp = session.get(url, stream=True, proxies=session.proxies, timeout=(3.05, 27))
File "/home/dxccat/miniconda3/lib/python3.5/site-packages/requests/sessions.py", line 488, in get
return self.request('GET', url, **kwargs)
File "/home/dxccat/miniconda3/lib/python3.5/site-packages/requests/sessions.py", line 475, in request
resp = self.send(prep, **send_kwargs)
File "/home/dxccat/miniconda3/lib/python3.5/site-packages/requests/sessions.py", line 617, in send
history = [resp for resp in gen] if allow_redirects else []
File "/home/dxccat/miniconda3/lib/python3.5/site-packages/requests/sessions.py", line 617, in <listcomp>
history = [resp for resp in gen] if allow_redirects else []
File "/home/dxccat/miniconda3/lib/python3.5/site-packages/requests/sessions.py", line 177, in resolve_redirects
**adapter_kwargs
File "/home/dxccat/miniconda3/lib/python3.5/site-packages/requests/sessions.py", line 596, in send
r = adapter.send(request, **kwargs)
File "/home/dxccat/miniconda3/lib/python3.5/site-packages/requests/adapters.py", line 479, in send
raise ConnectTimeout(e, request=request)
requests.exceptions.ConnectTimeout: HTTPSConnectionPool(host='dl.dropboxusercontent.com', port=443): Max retries exceeded with url: /u/2868868/data/qiime2/distro/core/qiime2-2017.2-conda-linux-64.txt (Caused by ConnectTimeoutError(<requests.packages.urllib3.connection.VerifiedHTTPSConnection object at 0x7ff079d737b8>, 'Connection to dl.dropboxusercontent.com timed out. (connect timeout=3.05)'))
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/home/dxccat/miniconda3/lib/python3.5/site-packages/conda/exceptions.py", line 479, in conda_exception_handler
return_value = func(*args, **kwargs)
File "/home/dxccat/miniconda3/lib/python3.5/site-packages/conda/cli/main.py", line 145, in _main
exit_code = args.func(args, p)
File "/home/dxccat/miniconda3/lib/python3.5/site-packages/conda/cli/main_create.py", line 68, in execute
install(args, parser, 'create')
File "/home/dxccat/miniconda3/lib/python3.5/site-packages/conda/cli/install.py", line 189, in install
specs.extend(common.specs_from_url(fpath, json=context.json))
File "/home/dxccat/miniconda3/lib/python3.5/site-packages/conda/cli/common.py", line 517, in specs_from_url
with TmpDownload(url, verbose=False) as path:
File "/home/dxccat/miniconda3/lib/python3.5/site-packages/conda/fetch.py", line 494, in __enter__
download(self.url, dst)
File "/home/dxccat/miniconda3/lib/python3.5/site-packages/conda/fetch.py", line 415, in download
raise CondaRuntimeError(msg)
conda.exceptions.CondaRuntimeError: Runtime error: Connection error: HTTPSConnectionPool(host='dl.dropboxusercontent.com', port=443): Max retries exceeded with url: /u/2868868/data/qiime2/distro/core/qiime2-2017.2-conda-linux-64.txt (Caused by ConnectTimeoutError(<requests.packages.urllib3.connection.VerifiedHTTPSConnection object at 0x7ff079d737b8>, 'Connection to dl.dropboxusercontent.com timed out. (connect timeout=3.05)')): https://data.qiime2.org/distro/core/qiime2-2017.2-conda-linux-64.txtThanks @dxccat! You’re likely not able to download files that are hosted on Dropbox because that service is blocked in your country. We currently host many of our resources via Dropbox, but will be transitioning everything to Amazon S3, which isn’t blocked. I recommend waiting until the files are migrated away from Dropbox (that’ll happen within the next two weeks).
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Yes, Dropbox is blocked in my country, hopes will be downloaded via Amazon S3. Thanks a lot!
We migrated everything to Amazon S3 last week. Can you try installing again?
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Some files were still hard to download because the speed is low, and I am now repeating downloading them. Or, do you have some suggestion on how can let the Terminal use the same proxy of browser? It seems that my proxy is only available via browser. Thanks a lot!
Hi @dxccat, We don’t have specific suggestions on how to speed this up, but there may be a system administrator at your institution that could help with this.
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