Problem installing q2-picrust2

(Lisa) #1

Hi everybody and thanks in advance for help, in installing q2-picrust2 (I’m using virtualbox, Qiime2 2018.4) during the the command “conda-env update -n qiime2-2018.4 -f picrust2-env.yaml” the system showed the following message:
Solving environment: failed

Elapsed: -

P.S. I’m using installation information given here
An HTTP error occurred when trying to retrieve this URL.
HTTP errors are often intermittent, and a simple retry will get you on your way.

If your current network has blocked, please file
a support request with your network engineering team.

ConnectionError(MaxRetryError(‘HTTPSConnectionPool(host=‘’, port=443): Max retries exceeded with url: /pkgs/free/noarch/repodata.json.bz2 (Caused by ReadTimeoutError(“HTTPSConnectionPool(host=‘’, port=443): Read timed out. (read timeout=9.15)”))’))

(Matthew Ryan Dillon) #2

This means there was a network error somewhere between your computer and the conda servers. Maybe try again?

(system) closed #3

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