# Installation error on Ubuntu 24.04

**URL:** https://forum.qiime2.org/t/installation-error-on-ubuntu-24-04/34233
**Category:** Technical Support
**Created:** [July 1, 2026, 6:20am UTC](https://forum.qiime2.org/t/installation-error-on-ubuntu-24-04/34233 "2026-07-01T06:20:14Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![desmodus1984](https://forum.qiime2.org/user_avatar/forum.qiime2.org/desmodus1984/32/21847_2.png) [@desmodus1984](https://forum.qiime2.org/u/desmodus1984)
#### Post date: [July 1, 2026, 6:20am UTC](https://forum.qiime2.org/t/installation-error-on-ubuntu-24-04/34233/1 "2026-07-01T06:20:14Z")

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I am trying to install Qiime on my workstation to process some reads, I tried installing with conda, and it failed:

conda env create  
--name rachis-qiime2-2026.4  
--file [https://raw.githubusercontent.com/qiime2/distributions/refs/heads/dev/2026.4/qiime2/released/rachis-qiime2-linux-64-conda.yml](https://raw.githubusercontent.com/qiime2/distributions/refs/heads/dev/2026.4/qiime2/released/rachis-qiime2-linux-64-conda.yml)  
2 channel Terms of Service accepted  
Channels:

- conda-forge
- bioconda
- [released](https://packages.qiime2.org/qiime2/2026.4/qiime2/released)
- defaults  
Platform: linux-64  
Collecting package metadata (repodata.json): done  
Solving environment: failed

LibMambaUnsatisfiableError: Encountered problems while solving:

- package deblur-1.1.1-pyhdfd78af\_0 requires sortmerna 2.0, but none of the providers can be installed

Could not solve for environment specs  
The following package could not be installed  
└─ deblur =1.1.1 \* is not installable because it requires  
└─ sortmerna ==2.0 \*, which conflicts with any installable versions previously reported.

Any reason why those errors and how to fix them?

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### Author: ![salias](https://forum.qiime2.org/user_avatar/forum.qiime2.org/salias/32/18594_2.png) [@salias](https://forum.qiime2.org/u/salias)
#### Post date: [July 1, 2026, 9:47am UTC](https://forum.qiime2.org/t/installation-error-on-ubuntu-24-04/34233/4 "2026-07-01T09:47:55Z")

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Hi @desmodus1984 and welcome to the :qiime2: forum!

Could you check your current conda channel priority settings with `conda config --show channel_priority`? If it says strict, change it to flexible with `conda config --set channel_priority flexible`. Once that's done, and just in case, you can clear your conda cache with [conda clean](https://docs.conda.io/projects/conda/en/stable/commands/clean.html) (I would do something like `conda clean --all -y`) and retry your installing command.

Let us know if that doesn't fix your problem!

Best,

Sergio

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### Author: ![system](https://forum-qiime2-org.s3.dualstack.us-west-2.amazonaws.com/original/3X/2/1/21af5fe23cb6f4579467c66a9ed94e55274ca7bd.svg) [@system](https://forum.qiime2.org/u/system)
#### Post date: [August 1, 2026, 3:48pm UTC](https://forum.qiime2.org/t/installation-error-on-ubuntu-24-04/34233/5 "2026-08-01T15:48:02Z")

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