Installation error on Linux Ubuntu

Technical Support
1

Hi,
Iv been trying to install qiime2 2024.10 on my Linux Ubuntu but I keep getting error messages

2

Hello @Louis,

Can you please post the commands you are running and the errors you are getting here?

Thank you.

3

Thanks for replying.
I input this command:
https://data.qiime2.org/distro/amplicon/qiime2-amplicon-2024.10-py310-linux-conda.yml

and I get the error message:

Retrying (Retry(total=2, connect=None, read=None, redirect=None, status=None)) after connection broken by 'ReadTimeoutErrог ("HTTPSCO nnectionPool(host='raw.githubusercontent.com', port=443): Read timed out. (read timeout=9.15)")': /qlime2/distributions/dev/2624.16/amplicon/released/qiime2-amplicon-ubuntu-latest-conda.yml

Retrying (Retry(total=1, connect=None, read=None, redirect=None, status=None)) after connection broken by 'ReadTimeoutError("HTTPSCO nnectionPool(host='raw.githubusercontent.com', port=443): Read timed out. (read timeout=9.15)")': /qiime2/distributions/dev/2024.16/amplicon/released/qiime2-amplicon-ubuntu-latest-conda.yml

Retrying (Retry(total=0, connect=None, read=None, redtrect=None, status=None)) after connection broken by 'ReadTimeoutError("HTTPSCO nnectionPool(host='raw.githubusercontent.com', port=443): Read timed out. (read timeout=9.15)")': /qiime2/distributions/dev/2624.10/amplicon/released/qiime2-amplicon-ubuntu-latest-conda.yml

and stall uring

CondaHTTPError: HTTP 080 CONNECTION FAILED for url <https://data.qiime2.org/distro/amplicon/qiime2-amplicon-2024.10-py310-linux-cond a.ynl> Elapsed:

erm

a

cond

An HTTP error occurred when trying to retrieve this URL. HTTP errors are often intermittent, and a simple retry will get you on your way.

(base) elleo@elleo-HP-EliteBook-840-65:-$

crea

pende

ronme

quimel

4

Has this failure happened to you multiple times? Those ReadTimeoutErrors look like transient errors that would occur due to the site being temporarily unavailable.

I would recommend attempting to run the command:

conda env create -n qiime2-amplicon-2024.10 --file https://data.qiime2.org/distro/amplicon/qiime2-amplicon-2024.10-py310-linux-conda.yml

again.

If it fails again, can you tell me what result you get when you click on this link?

2 Likes
5

Thank you for your reply.
I found out it was issues from my internet service provider... so I switched network and I was Able to install qiime.
Thank you for your assistance.
Ezediuno Louis O

1 Like