I cannot "\" mark in QIIME2 2019.10

Dear,
I have installed qiime 2 2019.10 in virtual box (last version). But I wonder whay I cannot use " \ " mark. Everytime I press “” what appears is “>”. My computer is a HP desktop computer. I don’t think it is because of the computer as it is normal outside qiime2. Thank you. Wahyu

Hi @wahyu,

You may want to double check your language settings and configuration on your base machine and the VB! I work on a non-english keyboard at work, but switching to an american style set up with the language preferences moves keys from their labels. So, fi that’s your case, there are a couple of options. One is to look up a keyboard diagram and check it against whatever your keys say. Another is to open a text document and just hit each key until you find the right one. TBH, I often switch between the two when I need to.

Best,
Justine

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