# Error when installing qiime2-2019.7 on Linux

**URL:** <https://forum.qiime2.org/t/error-when-installing-qiime2-2019-7-on-linux/11073>\
**Category:** Technical Support\
**Tags:** install\
**Created:** [August 14, 2019, 1:37am UTC](https://forum.qiime2.org/t/error-when-installing-qiime2-2019-7-on-linux/11073 "2019-08-14T01:37:20Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![didietkeren](https://forum.qiime2.org/user_avatar/forum.qiime2.org/didietkeren/32/4573_2.png) [@didietkeren](https://forum.qiime2.org/u/didietkeren)\
**Post date:** [August 14, 2019, 1:37am UTC](https://forum.qiime2.org/t/error-when-installing-qiime2-2019-7-on-linux/11073/1 "2019-08-14T01:37:20Z")

</div>

Hi, I've successfully installed older versions of qiime2, when I try to install 2019.7 on this Linux Mint 19.04 PC, I've got error messages like this:

> Blockquote  
> (base) server-mk@server-mk:~$ conda env create -n qiime2-2019.7 --file qiime2-2019.7-py36-linux-conda.yml  
> Collecting package metadata (repodata.json): done  
> Solving environment: done  
> Preparing transaction: done  
> Verifying transaction: done  
> Executing transaction: \ b'Enabling notebook extension jupyter-js-widgets/extension...\n - Validating: \x1b[32mOK\x1b[0m\n'  
> done  
> ERROR conda.core.link:\_execute(696): An error occurred while installing package 'bioconda::bioconductor-genomeinfodbdata-1.2.1-r351\_0'.  
> Rolling back transaction: done  
> class: LinkError  
> message:  
> post-link script failed for package bioconda::bioconductor-genomeinfodbdata-1.2.1-r351\_0  
> location of failed script: /home/server-mk/miniconda3/envs/qiime2-2019.7/bin/.bioconductor-genomeinfodbdata-post-link.sh  
> ==\> script messages \<==  
>   
> ==\> script output \<==  
> stdout: ERROR: post-link.sh was unable to download any of the following URLs with the md5sum 2fd536521151e2ff37217b5cfee8cec4:  
> [https://bioconductor.org/packages/3.9/data/annotation/src/contrib/GenomeInfoDbData\_1.2.1.tar.gz](https://bioconductor.org/packages/3.9/data/annotation/src/contrib/GenomeInfoDbData_1.2.1.tar.gz)  
> [https://bioarchive.galaxyproject.org/GenomeInfoDbData\_1.2.1.tar.gz](https://bioarchive.galaxyproject.org/GenomeInfoDbData_1.2.1.tar.gz)  
> [https://depot.galaxyproject.org/software/bioconductor-genomeinfodbdata/bioconductor-genomeinfodbdata\_1.2.1\_src\_all.tar.gz](https://depot.galaxyproject.org/software/bioconductor-genomeinfodbdata/bioconductor-genomeinfodbdata_1.2.1_src_all.tar.gz)

stderr: % Total % Received % Xferd Average Speed Time Time Time Current  
Dload Upload Total Spent Left Speed  
0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0curl: (35) error:1408F10B:SSL routines:ssl3\_get\_record:wrong version number  
% Total % Received % Xferd Average Speed Time Time Time Current  
Dload Upload Total Spent Left Speed  
0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0curl: (35) error:1408F10B:SSL routines:ssl3\_get\_record:wrong version number  
% Total % Received % Xferd Average Speed Time Time Time Current  
Dload Upload Total Spent Left Speed  
0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0curl: (35) error:1408F10B:SSL routines:ssl3\_get\_record:wrong version number

return code: 1

kwargs:  
{}

Traceback (most recent call last):  
File "/home/server-mk/miniconda3/lib/python3.7/site-packages/conda/exceptions.py", line 1062, in **call**  
return func(\*args, \*\*kwargs)  
File "/home/server-mk/miniconda3/lib/python3.7/site-packages/conda\_env/cli/main.py", line 73, in do\_call  
exit\_code = getattr(module, func\_name)(args, parser)  
File "/home/server-mk/miniconda3/lib/python3.7/site-packages/conda\_env/cli/main\_create.py", line 101, in execute  
installer.install(prefix, pkg\_specs, args, env)  
File "/home/server-mk/miniconda3/lib/python3.7/site-packages/conda\_env/installers/conda.py", line 31, in install  
unlink\_link\_transaction.execute()  
File "/home/server-mk/miniconda3/lib/python3.7/site-packages/conda/core/link.py", line 247, in execute  
self.\_execute(tuple(concat(interleave(itervalues(self.prefix\_action\_groups)))))  
File "/home/server-mk/miniconda3/lib/python3.7/site-packages/conda/core/link.py", line 712, in \_execute  
rollback\_excs,  
conda.CondaMultiErrorclass: LinkError  
message:  
post-link script failed for package bioconda::bioconductor-genomeinfodbdata-1.2.1-r351\_0  
location of failed script: /home/server-mk/miniconda3/envs/qiime2-2019.7/bin/.bioconductor-genomeinfodbdata-post-link.sh  
==\> script messages \<==  
  
==\> script output \<==  
stdout: ERROR: post-link.sh was unable to download any of the following URLs with the md5sum 2fd536521151e2ff37217b5cfee8cec4:  
[https://bioconductor.org/packages/3.9/data/annotation/src/contrib/GenomeInfoDbData\_1.2.1.tar.gz](https://bioconductor.org/packages/3.9/data/annotation/src/contrib/GenomeInfoDbData_1.2.1.tar.gz)  
[https://bioarchive.galaxyproject.org/GenomeInfoDbData\_1.2.1.tar.gz](https://bioarchive.galaxyproject.org/GenomeInfoDbData_1.2.1.tar.gz)  
[https://depot.galaxyproject.org/software/bioconductor-genomeinfodbdata/bioconductor-genomeinfodbdata\_1.2.1\_src\_all.tar.gz](https://depot.galaxyproject.org/software/bioconductor-genomeinfodbdata/bioconductor-genomeinfodbdata_1.2.1_src_all.tar.gz)

stderr: % Total % Received % Xferd Average Speed Time Time Time Current  
Dload Upload Total Spent Left Speed  
0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0curl: (35) error:1408F10B:SSL routines:ssl3\_get\_record:wrong version number  
% Total % Received % Xferd Average Speed Time Time Time Current  
Dload Upload Total Spent Left Speed  
0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0curl: (35) error:1408F10B:SSL routines:ssl3\_get\_record:wrong version number  
% Total % Received % Xferd Average Speed Time Time Time Current  
Dload Upload Total Spent Left Speed  
0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0curl: (35) error:1408F10B:SSL routines:ssl3\_get\_record:wrong version number

return code: 1

kwargs:  
{}

: \<exception str() failed\>

During handling of the above exception, another exception occurred:

Traceback (most recent call last):  
File "/home/server-mk/miniconda3/bin/conda-env", line 7, in   
sys.exit(main())  
File "/home/server-mk/miniconda3/lib/python3.7/site-packages/conda\_env/cli/main.py", line 84, in main  
return conda\_exception\_handler(do\_call, args, parser)  
File "/home/server-mk/miniconda3/lib/python3.7/site-packages/conda/exceptions.py", line 1354, in conda\_exception\_handler  
return\_value = exception\_handler(func, \*args, \*\*kwargs)  
File "/home/server-mk/miniconda3/lib/python3.7/site-packages/conda/exceptions.py", line 1065, in **call**  
return self.handle\_exception(exc\_val, exc\_tb)  
File "/home/server-mk/miniconda3/lib/python3.7/site-packages/conda/exceptions.py", line 1096, in handle\_exception  
return self.handle\_application\_exception(exc\_val, exc\_tb)  
File "/home/server-mk/miniconda3/lib/python3.7/site-packages/conda/exceptions.py", line 1112, in handle\_application\_exception  
self.\_print\_conda\_exception(exc\_val, exc\_tb)  
File "/home/server-mk/miniconda3/lib/python3.7/site-packages/conda/exceptions.py", line 1116, in \_print\_conda\_exception  
print\_conda\_exception(exc\_val, exc\_tb)  
File "/home/server-mk/miniconda3/lib/python3.7/site-packages/conda/exceptions.py", line 1039, in print\_conda\_exception  
stderrlog.error("\n%r\n", exc\_val)  
File "/home/server-mk/miniconda3/lib/python3.7/logging/ **init**.py", line 1412, in error  
self.\_log(ERROR, msg, args, \*\*kwargs)  
File "/home/server-mk/miniconda3/lib/python3.7/logging/ **init**.py", line 1519, in \_log  
self.handle(record)  
File "/home/server-mk/miniconda3/lib/python3.7/logging/ **init**.py", line 1528, in handle  
if (not self.disabled) and self.filter(record):  
File "/home/server-mk/miniconda3/lib/python3.7/logging/ **init**.py", line 762, in filter  
result = f.filter(record)  
File "/home/server-mk/miniconda3/lib/python3.7/site-packages/conda/gateways/logging.py", line 60, in filter  
record.msg = record.msg % new\_args  
File "/home/server-mk/miniconda3/lib/python3.7/site-packages/conda/ **init**.py", line 123, in **repr**  
errs.append(e. **repr** ())  
File "/home/server-mk/miniconda3/lib/python3.7/site-packages/conda/ **init**.py", line 62, in **repr**  
return '%s: %s' % (self. **class**. **name** , text\_type(self))  
File "/home/server-mk/miniconda3/lib/python3.7/site-packages/conda/ **init**.py", line 81, in **str**  
return text\_type(self.message % self.\_kwargs)  
ValueError: unsupported format character 'T' (0x54) at index 688

> Blockquote

I'm working under proxy connected PC, and already set the conda for proxy setting (tested & worked)  
Is there any solutions?

Thanks.[error log install qiime2 2019.7.txt](https://forum.qiime2.org/uploads/short-url/8DMSLOk7YssIzCqABsJVFmJVqSE.txt) (7.3 KB)

---

<div class="post-metadata">

**Author:** ![thermokarst](https://forum.qiime2.org/letter_avatar_proxy/v4/letter/t/8e7dd6/32.png) [@thermokarst](https://forum.qiime2.org/u/thermokarst)\
**Post date:** [August 16, 2019, 4:01pm UTC](https://forum.qiime2.org/t/error-when-installing-qiime2-2019-7-on-linux/11073/2 "2019-08-16T16:01:56Z")

</div>

Hi @didietkeren! We have seen this issue before, and it is usually related to this:

> [@didietkeren](#):
>
> I’m working under proxy connected PC

I would take a closer look at the conda docs to make sure you have the proxy set up correctly.