# Error installing Amplicon Distribution sos help
**URL:** https://forum.qiime2.org/t/error-installing-amplicon-distribution-sos-help/30299
**Category:** Technical Support
**Tags:** install, install-faqs
**Created:** [May 23, 2024, 6:28am UTC](https://forum.qiime2.org/t/error-installing-amplicon-distribution-sos-help/30299 "2024-05-23T06:28:36Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@Marijose\_Toledo](https://forum.qiime2.org/u/Marijose_Toledo)
#### Post date: [May 23, 2024, 6:28am UTC](https://forum.qiime2.org/t/error-installing-amplicon-distribution-sos-help/30299/1 "2024-05-23T06:28:36Z")
Hi, I would really trully appreciate if someone could help, I'm really desperate by now ☹
I keep trying to install apmlicon distribution but this error keeps showing: ERROR conda.core.link:\_execute(950): An error occurred while installing package 'bioconda::bioconductor-genomeinfodbdata-1.2.9-r42hdfd78af\_0',
And then it stops downloading packages and keeps showing the next error at the end: ValueError: unsupported format character 'T' (0x54) at index 2172
I really don't know how to fix this, I've tried a lot of things like usimg the comand conda clear --all, or even changing my internet connection, but it keeps failing
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### Author:  [@salias](https://forum.qiime2.org/u/salias)
#### Post date: [May 23, 2024, 8:46am UTC](https://forum.qiime2.org/t/error-installing-amplicon-distribution-sos-help/30299/2 "2024-05-23T08:46:55Z")
It looks that you already have an environment called `qiime2-amplicon-2024.2` (that's why you get the CondaValueError in your first command, because it already exists). Can you do `conda activate qiime2-amplicon-2024.2` and share the output with us?
In your next command you download again the YAML file containing the instructions for creating the environment. You don't need to do that every time you attemp to create an environment. If you look closely, you downloaded the file `qiime2-amplicon-2024.2-py38-linux-conda.yml.5` (note the final 5 in the filename). That means you downloaded the same YAML file 6 times, but if you look at your `conda env create` commands you always use the YAML file you downloaded the first time (look at the filename, `qiime2-amplicon-2024.2-py38-linux-conda.yml`, without trailing numbers). This is a little bit _off-topic_ but in Bioinformatics it is important to understand every thing you do 🤓
Regarding the next command (the one that throws the error), it doesn't throw the CondaValueError becuse you slightly changed the environment name adding an extra letter 'o' in `qiime2-amplicoon-2024.2` (I assume this is on purpose). Regarding the error itself, I suppose you already saw it but that same error is addressed here:
> [@ValueError: unsupported format character 'T' (0x54) at index 3312 when creating environment from environment file](https://forum.qiime2.org/t/valueerror-unsupported-format-character-t-0x54-at-index-3312-when-creating-environment-from-environment-file/25237):
>
> Here's my command: conda env create -n test-qiime2\_env -f qiime2-2022.11-py38-linux-conda.yml 2\> qiime2-2022.11-py38-linux-conda.yml.e 1\> qiime2-2022.11-py38-linux-conda.yml.o Here's my log files: (base) cat qiime2-2022.11-py38-linux-conda.yml.o Collecting package metadata (repodata.json): ...working... done Solving environment: ...working... done Preparing transaction: ...working... done Verifying transaction: ...working... done Executing transaction: ...working... done Rolling back transac…
They suggest using `conda clean --all`. Could you please share also the output of that command? I know you said that you already tried but the command you said has a typo (`clear` instead of `clean`).
Best wishes 🐿
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### Author:  [@system](https://forum.qiime2.org/u/system)
#### Post date: [June 23, 2024, 9:17pm UTC](https://forum.qiime2.org/t/error-installing-amplicon-distribution-sos-help/30299/5 "2024-06-23T21:17:25Z")
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