Hi @Jerry,
Welcome to the 
forum!
Can you tell me which operating system are you using? and you mentioned you are running a 2024.3 qiime environment, do you mean qiime2-amplicon-2024.2?
One thing that could be worth trying is deleting your qiime environment and creating a new one, making extra sure you are downloading the correct version for your OS and use case (amplicon vs. shotgun etc.)
When I searched the forum for this issue I found that it has been solved before. This post in particular seems to be similar to your issue. Please check it out and if you are still having trouble I am happy to help.
--Hannah